Welcoming a new pet into your home is an exciting time, but it's essential to prioritize their health and well-being from the start. At Supertails, we understand that your pet's first virtual vet consultation can be a bit overwhelming. 

To make the process smoother for both you and your furry friend, we've put together a comprehensive guide on what to expect during your first online vet consultation.

Prior to the consultation, our coordinators will reach out to you for a pre-session call. This isn't just about paperwork; it's about understanding your pet's unique personality and health history. Our furry friends come with tales of their own, and knowing these details helps our vet provide the best care tailored to their needs.

During this pre-session call, you'll feel the warmth of Supertails’ dedication as we ensure your pet's transition to their new home is as smooth.

• Fill out the google form for your pet's complete details.
• Sit in a network area where the internet connectivity is Strong.
• Keep the previous prescriptions and medical records of your pet ready.
• Record videos or images of your pet and of the medical condition you are taking consultation for. 

As you log in for the consultation, share tidbits about your pet's past treatments and vaccinations. This insider info helps our vet unravel your pet's health story. 

For the juicy details, look no further than your rescue center or breeder.

Once logged in, our virtual waiting room is more than just pixels on a screen; it's a bridge connecting you and your pet to compassionate care. With Supertails, distance doesn’t diminish the personal touch; it amplifies it.

Embark on a virtual or audio journey with our vet as they conduct a thorough examination. Our vets will help you understand your pet’s well-being better by guiding you through:

• Fur-gazing: Inspecting your pet's skin and coat. Are there any fur concerns or hidden treasures to uncover?

  
  

• Pearly Whites Inspection: Examining teeth and gums. Because a bright smile is the best accessory.

  
  

• Weigh to Go: A scale check for your pet. Our vets may enquire about your pet’s weight because a balanced diet equals a balanced life.

  
  
• Temperature Tales: Taking their temperature. It's not just a number; it's a clue to their overall well-being.

Feel free to paw-sitively chat about common issues, dietary quirks, and any questions that may have you scratching your head.

Feel free to keep note of questions about:

• The minor issues such as common parasites/insects in the area that you should look out for.
• Any specific ailments are specific to the breed of your pet.
• You might talk to the vet about feeding, exercising and grooming as well.

Our healthcare team will send you detailed medical notes and a digital prescription on your registered email ID or Whatsapp, guiding you on the purr-fect path to your pet's health. 

Depending on the medical concern and the prescribed treatment, the vet will book a follow-up session with you. And guess what? The first follow-up session is on us! Because at Supertails, we're committed to being your loyal companions through every whisker of the journey.

There are a few things you can do to make your online veterinary appointments a little smoother.

• First, always keep some treats, their favorite toy, or a blanket close, so that your pet can remain calm through the appointment.
• It also helps your pets if you stay calm while examining them with the vet.

Fortunately, being in your own home - with no strangers or other pets around - can make your consultation much easier and less stressful for both you and your pet. 

Taking your new pet to the vet has never been this exciting! From pre-consultation prep to post-appointment care, Supertails is here to make your pet's journey extraordinary. Don't miss out—book your first online consultation with us today! It's time to paint your pet's health canvas with hues of happiness and vitality. 🐾✨

Yes, some vets can prescribe remotely through video consultation services. This typically involves online consultations where the vet assesses your pet's condition and provides necessary prescriptions. However, regulations may vary, so it's essential to check with your local veterinary authorities.

In many cases, yes. After an online consultation, your vet can provide a prescription, and you can purchase the prescribed medication from authorised online pharmacies, such as Supertails Pet Pharmacy. 

You can find veterinarians online in India through Supertails. Our platform connects pet parents with licensed veterinarians who can offer virtual consultations, advice, and prescriptions for your pet's needs. This helps you avoid the hassle of visiting the vet clinic and spare your pet additional stress.

Virtual pet care involves using technology to access veterinary services remotely. It includes online consultations, video calls, and virtual check-ups where pet parents can discuss their concerns with veterinarians. This approach facilitates convenient and timely access to pet healthcare without physically visiting a clinic.