Supertails online vet consultation offers convenient and reliable veterinary care for your pet from the comfort of your own home. When you book a consultation, you can expect the following:

1. Book your consultation: You can easily book a consultation on our website or through our mobile app. Choose a convenient time slot that works for you and your pet.

2. Within 10 minutes, our vet will call you: Our experienced and qualified veterinarians will call you within 10 minutes of your scheduled consultation time. If you book a later time slot, our vet will call you at the scheduled time.They will listen attentively to your concerns, ask relevant questions, and provide expert advice on your pet's health.

3. A prescription will be sent along with a link from where you can order medicines at 10% off: If your pet requires medication, our vet will issue a prescription. You will receive the prescription via WhatsApp, along with a link to order the medicines from our trusted pharmacy partner at a discounted rate of 10% off.

4. Get same-day delivery on medicines: We understand the importance of timely medication for your pet's health. That's why our pharmacy partner offers same-day delivery of medicines, ensuring that your pet gets the required treatment as soon as possible.

Once your session with the vet is complete, we’ll share the post consultation kit with you. This includes

1. Medical records, treatment plan and prescription

2. A complimentary pet health report

3. Complimentary 10% off and free delivery on medicines purchased

Our vets are rigorously trained to provide you with the best experience and treatment. With an average rating of 4.96 in 35k+ consultations, and an extremely high recovery rate, our online consultations are as good as they can be.

Yes, you can get a second opinion from a veterinarian through an online veterinary consultation. Second opinions can be helpful in cases where the pet has a complex medical condition, and the pet owner wants to explore alternative treatment options.

Yes, minor issues can often be a precursor to a deeper problem. Our vets will be able to identify any issues that are ongoing, and provide you with an optimum solution. Additionally, you can chat with a vet for an initial assessment.

Don’t worry, our vets will be able to provide you with multiple ways to medicate your pet appropriately. We will also share informative videos that will guide you through the basic medication protocols.

Online veterinary consultations can assist with mild to moderate behavioural issues, general advice, and training tips, including identifying triggers, environmental enrichment, and training exercises. Severe issues may require in-person consultation with a veterinary behaviourist or certified dog trainer.

Our vets are trained to treat any species or breed of pets, including but not limited to dogs, cats, guinea pigs, rabbits, hamsters, and even fish. Any pet requiring veterinary care can benefit from an online consultation, provided the condition is diagnosable and treatable remotely.

Yes, in most cases, pet insurance policies cover the cost of veterinary consultations, including online veterinary consultations. However, it's important to note that the level of coverage may vary depending on the specific policy and the insurance provider.